Shipping policy

Shipping Policy

At Dutch cargo we strive to provide a smooth and timely delivery experience for all our customers. Below is an overview of our shipping process:

Accessories:

  • Accessories are shipped via Australia Post within 3 business days of your order.
  • Once your order is dispatched, you will receive a tracking link to follow your delivery's progress.

Fully Assembled Bikes:

  • Standard Shipping: Bikes are shipped fully assembled to a trusted service partner near you via a reputable courier. You will receive a tracking link to monitor your shipment.
  • Direct-to-Door Delivery: For direct delivery, our specialty courier will bring your fully assembled bike to your doorstep. You will receive a call to arrange a convenient delivery time.

If you have any questions regarding your shipment, feel free to reach out to us. We’re happy to help!