Shipping policy
Shipping Policy
At Dutch cargo we strive to provide a smooth and timely delivery experience for all our customers. Below is an overview of our shipping process:
Accessories:
- Accessories are shipped via Australia Post within 3 business days of your order.
- Once your order is dispatched, you will receive a tracking link to follow your delivery's progress.
Fully Assembled Bikes:
- Standard Shipping: Bikes are shipped fully assembled to a trusted service partner near you via a reputable courier. You will receive a tracking link to monitor your shipment.
- Direct-to-Door Delivery: For direct delivery, our specialty courier will bring your fully assembled bike to your doorstep. You will receive a call to arrange a convenient delivery time.
If you have any questions regarding your shipment, feel free to reach out to us. We’re happy to help!